Services

New Connection Requirements

Apply for water and sewerage services by meeting the requirements below.

Individual Applicants

  • Copy of National ID / Passport
  • KRA PIN Certificate
  • Passport size photograph
  • Valid phone number
  • Plot / Location details
  • Landlord approval (if tenant)

Corporate Applicants

  • Certificate of Incorporation / Business Registration
  • KRA PIN Certificate
  • Company Contacts
  • Details of responsible officers
  • Nature of business

Application Process

  1. Fill in the official BWASCO Application Form
  2. Attach all required documents
  3. Submit the application to BWASCO offices
  4. Site survey and approval by technical team
  5. Payment of connection fees and deposit
  6. Installation and connection

Important Conditions

  • Connection is not transferable
  • All bills must be paid on time
  • Provide access for meter reading
  • Unauthorized use of water is prohibited
  • False information leads to disqualification

Connection Charges

  • New Connection Fee: KSh 5,000
  • Security Deposit: As per tariff
  • Reconnection Fees apply if disconnected

Download Application Form

Download Form View Form